Basic knowledge of probability at the level:

S.M. Ross, Introduction to probability models, 9th edition, Academic Press, 2007 (chapters 1-3).

Aim of the course

To provide insight in the theory of queueing models. The following subjects will be treated:

Fundamental queueing relations (Little's law, PASTA property) Markovian queues (M/M/1 queue, M/M/c queue, M/E_r/1 queue)
M/G/1 queue and G/M/1 queue
Mean value technique
Priority queues
Variations of the M/G/1 queue
Insensitive queues (M/G/c/c queue and M/G/infinity queue)